To reduce costs and optimise global capacity, one of the leading global suppliers of generic pharmaceutical goods needed to implement a standardised S&OP process across their 15 subsidiaries. 3Peaks were requested to produce a template for a standardised process and to manage the pilot study at one of the subsidiaries.
The market place for generic pharmaceuticals is highly competitive.
As a consequence there is a need for a reliable, accurate and responsive global planning process to support the key business drivers of:
Each supply site had developed its own Sales and Operations (S&OP) planning process making it difficult to consolidate a global view of demand and supply and to maximise sales opportunities. The requirement was to create a standard S&OP process template to be used at all the sites, incorporating company and industry best practice.
A workshop analysed selected S&OP models used within the company and compared these with business requirements and best practice. These were combined to develop a best fit S&OP model that could be rolled out across the company. Detailed documentation was produced that described for each stage of the process.
A simulation of the full S&OP model was developed that enabled final design improvements to be made and training of process participants and key stakeholders. This allowed a detailed implementation plan to be developed, followed by a full scale pilot using live supply and demand data.
Upon successful completion of the pilot, the process was trialled for a period of 3 months to facilitate fine tuning. The resulting S&OP model was then rolled out across the company to achieve full benefits.
The rapid implementation of a standardised S&OP process gave immediate benefits to the pilot site in terms of: